Privacy Policy

Effective Date: June 1, 2025

Marci Walters Senior Care Services, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of the individuals and families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing our website or submitting your personal information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Voluntarily

  • Name
  • Phone number
  • Email address
  • Location (city/state)
  • Details about your care needs or the needs of a loved one
  • Notes from consultations or intake calls
  • Referrals or community preferences

B. Automatically Collected Information
When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Date and time of access
  • Pages visited and time spent

We may use cookies and similar technologies for analytics and functionality purposes. You may disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide consultations
  • Recommend appropriate senior care options
  • Refer you to third-party senior living communities or care providers (with your consent)
  • Improve our website and services
  • Send follow-up communications

We do not sell your personal data to third parties.

3. Sharing of Information

We may share your information in the following cases:

  • With Senior Care Providers or Facilities: Only with your authorization, to connect you with potential housing or care options.
  • With Service Providers: For functions like website hosting or appointment scheduling, under confidentiality agreements.
  • Legal Requirements: If required by law or legal process (e.g., to comply with a subpoena).
  • Business Transfers: In the event of a company merger, sale, or acquisition, your information may be part of the transferred assets.

4. Your Choices

You may:

  • Opt out of marketing emails at any time by using the unsubscribe link.
  • Request access to, correction of, or deletion of your personal information.
  • Decline to provide certain information, though it may limit our ability to serve you effectively.

To make a request, contact us at: [Insert Email Address]

5. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from loss, misuse, and unauthorized access. However, no internet transmission is 100% secure. Please avoid sending sensitive medical or financial data through contact forms.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from them.

7. External Links

This website may link to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised date at the top will be updated. Continued use of our site or services after changes implies your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Marci Walters Senior Care Services, LLC
4401 Betty Street
Bellaire, TX 77401
Email: marci@iworkwithmarci.com
Phone: (617) 240 - 1165